Billing, Pricing, and Cancellation

How billing works on TinyTax. Pay-per-filing pricing, refund policy, and cancellation.

Subscription Plans

All prices are per year and exclude VAT.

Plan	Price	What's Included
Dormant	£20/year + VAT	Unlimited filings for one dormant company
Solo	£59/year + VAT	Unlimited filings for one company
Portfolio	£99/year + VAT	Unlimited filings for up to 100 companies

The Portfolio plan has a fair usage policy: if your account manages more than 50 companies, we may contact you to discuss your usage.

All plans include:

CT600 submission to HMRC — your corporation tax return, filed digitally
Micro-entity accounts to Companies House — iXBRL format, filed electronically
Tax computation — generated automatically from your figures
Automatic period splitting — handled for you if your accounting period exceeds 12 months
Unlimited resubmissions — if HMRC or Companies House reject your filing, resubmit at no extra cost
Amendments — resubmit amended returns at no extra cost during your subscription

Visit the pricing page for current prices.

Add-On Subscriptions

Some services are available as separate per-company subscriptions:

Service	What's Included	Billing
Confirmation Statement (CS01)	CS01 filing including £50 CH fee	Annual per company, renews automatically

Add-on subscriptions appear under Company Add-Ons on your billing page. Each is billed independently from your main plan and can be cancelled separately. Visit the filing page or your billing page to see current pricing.

ℹ Add-on subscriptions include any applicable government filing fees. For example, the CS01 price includes the £50 Companies House fee.

Payment Methods

Payment is taken by card when you subscribe. We accept all major debit and credit cards. Payment is processed securely via Stripe and you'll receive a receipt immediately.

Invoices and Receipts

Stripe sends you a receipt by email immediately after payment. If you need an invoice for your records or expense claims, you can find it in your Stripe receipt email.

ℹ Your TinyTax subscription fee is an allowable business expense. You can include it in your company's administrative expenses.

Automatic Renewal

Your subscription renews automatically on its anniversary date. You'll receive a reminder email before renewal. If you don't want to renew, cancel before your renewal date (see Cancellation below).

Cancelling a Subscription

Cancel your main subscription (Solo or Portfolio)

You can cancel your subscription from the billing page without closing your account:

Log in to TinyTax
Go to your Billing page
Find your subscription card (Solo or Portfolio)
Click Cancel subscription
Select a reason and confirm

What happens when you cancel a subscription:

Your subscription remains active until the end of your current billing period — you keep full access until then
After it expires, you keep access to all your documents, filing history, and company data
You won't be able to submit new filings until you resubscribe
You can resubscribe at any time from your billing page

ℹ Cancelling your subscription does not close your account. Your data is preserved and you can come back any time.

Changed your mind?

If your subscription hasn't expired yet, you can reactivate it from your billing page at no extra cost — just click Reactivate subscription on the cancelling card.

Cancel an add-on subscription (e.g. CS01)

Add-on subscriptions can be cancelled individually from your billing page:

Log in to TinyTax
Go to your Billing page
Find the add-on under Company Add-Ons
Click Cancel next to the add-on you want to stop

Your add-on remains active until the end of the current billing period.

Close your account entirely

If you want to delete your account and all your data permanently:

Log in to TinyTax
Click your avatar in the top right corner
Go to Profile
Scroll to Close Your TinyTax Account
Click Cancel Account and confirm

⚠ Account closure is permanent. All subscriptions are cancelled immediately and your data is deleted. If you just want to stop paying, cancel your subscription from the billing page instead — your data will be preserved.

What happens when you close your account:

All subscriptions (main plan and add-ons) are cancelled immediately
If you haven't filed any returns, your most recent subscription payment is automatically refunded
If you have filed returns, no refund is issued (you've used the service)
Your account and data are permanently closed

Refund Policy

Haven't filed yet? If you cancel your subscription and haven't submitted any filings to HMRC or Companies House, your payment is refunded automatically. Your subscription ends immediately, your account stays active, and you can resubscribe at any time.

Already filed? Your subscription runs until the end of the paid period. No refund is issued — you've used the service. After it expires, you keep access to your documents and filing history.

Account closure: If you close your account entirely (rather than just cancelling your subscription), the same refund rules apply — automatic refund if no filings, no refund if you've filed.

ℹ In most cases, you don't need to close your account to get a refund. Just cancel your subscription from the billing page — if you're eligible, the refund happens automatically.

⚠ Please do not dispute the payment with your bank without contacting us first. We're happy to help resolve any billing issues directly.

Common Questions

Q: Will I be charged automatically? A: Your subscription renews annually on its anniversary date. You'll receive a reminder email before renewal. Cancel any time from your billing page to stop future charges.

Q: Can I get an invoice for my accountant? A: Yes. Stripe emails you a receipt after each payment, which includes a downloadable invoice.

Q: I subscribed but haven't filed yet — can I get a refund? A: Yes. Cancel your subscription from the billing page. If you haven't submitted any filings, your payment will be refunded automatically and your account stays active.

Q: I want to close my account entirely — how do I do that? A: Go to your profile page and click Cancel Account. This cancels all subscriptions (including add-ons) and closes your account permanently. But consider whether cancelling your subscription from the billing page is enough — your data will be preserved.

Q: How do I cancel just my CS01 subscription? A: Go to your billing page and manage your add-on subscriptions from there. You don't need to close your whole account or cancel your main subscription.

Q: I cancelled my subscription — can I still access my documents? A: Yes. After cancellation, you keep full access to your filing history, documents, and company data. You just can't submit new filings until you resubscribe.

Q: How do I resubscribe after my subscription expires? A: Go to your billing page and click Resubscribe. If your card is still on file, it takes just a few clicks.

Q: Can I switch plans? A: Contact our support team and we'll help you move to a different plan.

Need Help With a Billing Query?

For specific billing questions, refund requests, or payment issues, please contact our support team directly.

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