Filing Reminders Explained | TinyTax Support

Filing Reminders Explained

TinyTax sends filing reminders automatically when you have accounts or returns that are prepared but not yet submitted. This guide explains what reminders mean and how to act on them.

What Filing Reminders Are

Filing reminders are automated emails sent when:

  • You have previewed your accounts or CT600 but have not submitted them yet
  • Your filing deadline is approaching
  • Companies House records show the period is still outstanding
The reminder includes a direct link to your filing session — clicking it takes you straight to the submission page.

TinyTax Is Self-Service Software

TinyTax is a self-service filing tool. This means:

  • We prepare your documents based on the figures you enter
  • You submit them to HMRC and Companies House using your own credentials (Government Gateway ID and Companies House authentication code)
  • We cannot file on your behalf — submission requires your credentials, which only you hold
When you receive a reminder, we are not asking for permission to file — we are letting you know there is an outstanding filing that is ready for you to submit.

How to Complete the Filing

Option 1 — Use the link in the reminder email:

Click the Complete Filing button in the reminder email. This takes you directly to the submission page for that filing session.

Option 2 — Go via your dashboard:

  1. Log in to TinyTax
  2. Find the company on your dashboard
  3. Click the Actions button next to the filing period
  4. Select Continue Filing (or Start Filing if you have not started yet)
Once on the submission page, review your accounts and click Submit Accounts to file with Companies House.

Common Questions

I replied "yes" to the reminder email — what happens now?

Nothing automatic happens. Your reply comes through to our support team, but we cannot act on it — filing requires your Companies House authentication code, which only you hold. Please follow the steps above to complete the filing yourself.

I have already filed my accounts — why am I still getting a reminder?

CT600 and accounts are two separate filings. You can have accounts accepted at Companies House while your CT600 to HMRC is still outstanding — and TinyTax will send reminders until both are complete.

Check your dashboard to see which obligation is still open. If the CT600 row shows as outstanding, you still need to submit to HMRC separately. For dormant companies, this is quick — go to your dashboard, click Continue Filing next to the CT600, and submit.

If both filings are complete but you are still receiving reminders, the reminder may relate to a different period. Check that the period in the reminder email matches a period that is genuinely outstanding on your dashboard.

I have already filed elsewhere — will I keep getting reminders?

If you have filed through another service, you can stop the reminders by clicking Unsubscribe from filing reminders in the email footer. You can also mark the period as filed elsewhere on your dashboard by clicking Actions then Mark as filed elsewhere.

My filing deadline is soon — what should I do?

Log in and submit as soon as possible. Companies House imposes late filing penalties if accounts are filed after the deadline.

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